How Can I Track My Order?

Once your order is confirmed, you will receive an email with your order number. To track your order, simply visit our Order Tracking page and enter your order number or email address.

What is the Return Policy?

You can return items within 30 calendar days of receiving them. Return shipping costs are the buyer’s responsibility. Approved refunds will be issued to your original payment method. For more information, please review our Return Policy .

I Have an Issue With My Order. How Can I Contact You?

If you experience any issues or have questions, visit our Contact Page to connect with our support team. We’re here to assist you promptly

How Long Does Shipping Take?

Orders are typically processed within 3 business days after being placed.

Are There Exceptions to the Return Policy?

Yes, the following exceptions apply: Partial refunds may be issued for items that: Show signs of use. Are not in their original condition. Are damaged or missing parts (not caused by us). Are returned more than 30 days after delivery. For complete details, refer to our Return Policy .

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⏰ WINTER SALE UPDATE: Due to high order volume, our stock is very limited... If you are still able to press the 'Add to Cart' button, there's still some stock left!

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Lena™ CloudSoft Winter Jacket: Wrap Yourself in Warmth, Elegance & All-Day Comfort

The Lena™ CloudSoft Winter Jacket is crafted with an elegant relaxed fit and ultra-soft fabric that keeps you warm without the bulk, offering a versatile look that works from city strolls to cozy nights out. This one gives you warmth, comfort, and a flattering silhouette—so you stay confident and cozy, no matter the weather.

✔️ Heavenly Softness - Made from premium CloudSoft fabric that feels luxuriously smooth on your skin.

✔️ Wear-It-Anywhere - Pairs beautifully with jeans, dresses, or office wear for all-day versatility.

✔️ Flattering Fit - Designed to drape effortlessly for a chic yet relaxed silhouette.

You don’t need to sacrifice style to stay warm—Lena™ gives you both in one perfect winter jacket. Feel confident, comfortable, and ready for any occasion, all while staying wrapped in cozy softness. Order now and enjoy 50% off!

OUR GUARANTEE

Not satisfied? Money back! - We at Harlow-Sydney stand 100% behind our products, which is why we offer a 'Money back guarantee'. You can return it within 14 days of receiving our product.
Get in touch - We're here to help you make the right choice. Our customer service is available 24/7 for any questions or comments.
Free shipping - To keep costs as low as possible for you, we always offer free shipping throughout Australia/NZ

Free UK Shipping & Hassle-Free Returns

Name: Lena™ CloudSoft Winter Jacket
Brand: Harriet London
SKU: DWOD1-SN347031
Price: 39.95 GBP
Availability: InStock

At Harriet London, we believe shopping should feel calm, reassuring and effortless, just like our collections.

That’s why every order includes free UK delivery and a 30-day return period, so you can shop with complete confidence.

If something isn’t quite right, simply contact our customer care team.
Just include your order number and reason for return, and we’ll take care of the rest, personally and promptly.

Because at Harriet London, looking after our customers comes first.

30-Day Money Back Guarantee

If our product doesn't meet your expectations, no worries! You can return it within 30 days of receipt. Just reach out to our friendly customer service at Support@Harrietlondon.com and let us know why you’re returning it, this helps us process your request smoothly.

Check our return policy for more details! We’re here to help!

24/7 Customer Service

Have questions or need assistance? Our dedicated customer service team is available around the clock to help! Whether you’re seeking product advice or need support with your order, we have got your back.

Support@Harrietlondon.com

Don’t hesitate to reach out, we’re always happy to assist you! 💬

WINTER SALE