Privacy Policy

 

At Harriet London, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • IP address and device information

  • Website activity and browsing behaviour

This information helps us provide a smooth and secure shopping experience.

How We Use Your Information

At Harriet London, we use your information for the following purposes:

  • Processing and delivering your orders

  • Providing customer support and assistance

  • Sending important updates about your order

  • Improving our website and services

  • Ensuring website security and fraud prevention

  • Sending promotional emails and offers (only if you opt in)

We only use your personal data when it is necessary to provide our services or comply with legal obligations.

Sharing Information with Third Parties

Your personal data will never be sold or rented to third parties.

However, we may share your information with trusted partners when necessary to operate our business, such as:

  • Payment providers

  • Shipping and logistics companies

  • Website hosting and technology providers

  • Marketing platforms

These partners are only given the information required to perform their services and are obligated to protect your data.

We may also disclose your information if required by law or legal authorities.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory obligations.

When your data is no longer needed, it will be securely deleted or anonymised.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us to:

  • Improve website functionality

  • Analyse website traffic and visitor behaviour

  • Personalise your shopping experience

  • Support marketing and advertising efforts

You can adjust or disable cookies through your browser settings at any time.

Your Rights

You have the right to:

  • Access your personal data

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Object to the processing of your data

  • Request transfer of your data (data portability)

If you would like to exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Company Name: Harriet London
Email: Support@harrietlondon.com